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Compliment, Suggestion & Complaint Form

If you have any compliment, suggestions or complaints, please let us know by completing the form below.

Ways We Listen

Please note that we take our patients’ feedback very seriously. Patients who have completed a visit with us may still receive another detailed survey to rate each touchpoint. Please bear with us as we truly value your feedback. If we are unable to resolve your concern through the channels above, please feel free to escalate by emailing our corporate office; or by contacting Dubai Health Authority (DHA) by phone (800 342).

Feedback Summary


Patients & Visitors

  • Insurance
    Insurance Partners

    We partner with a number of health insurers to offer healthcare coverage for our patients.

  • Pin
    Location & Opening Hours

    Conveniently located in Sunset Mall in Jumeirah 3, we operate from Monday – Thursday 8:00 am - 8:00 pm, Friday 8:00 am - 6:00 pm, and Sunday 8:00 am - 6:00 pm

  • Information
    Request Information

    Reach out to us

  • Support
    Share Your Feedback

    Please let us know if you have any compliments, suggestions, or complaints about our services.